Privacy Policy
1. General Provisions
This privacy policy sets out the principles and conditions for the processing of personal data using the website managed by COSMO Clinic Portugal, Lda., headquartered in Lisbon.
COSMO Clinic Portugal, Lda. respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and other applicable legislation.
2. What data we collect
When you fill in our waiting list form for the opening in Lisbon, we collect the following data:
- Full name
- Email address
- Phone number
- If provided, the content of your message
- Date and time of the form submission
- Technical data necessary for secure processing (such as IP address for spam prevention)
3. Purposes of data use
We use the data you provide for the following purposes:
- To inform you about the opening of our clinic in Lisbon
- To send you offers and updates about our services in the capital
- To respond to your questions or requests related to our services in Lisbon
- Secure processing of the data through our webhook system
- Prevention of spam and fraudulent activities
4. Legal basis for processing
The processing of your personal data is based on your explicit consent, given through the consent checkbox in our contact form.
5. Cookies and tracking technologies
Our website uses cookies and similar technologies, including:
- Essential cookies necessary for the operation of the website
- Facebook Pixel for marketing purposes (only with your consent)
- Preference cookies to remember your choices
You can manage your cookie preferences through the consent banner that appears on your first visit.
6. Data retention
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or until you withdraw your consent. Normally, this means up to 2 years after the opening of our clinic in Lisbon, unless you request earlier deletion.
7. Your rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw your consent to the processing of personal data
- Request data portability
- Lodge a complaint about data processing with the CNPD
8. Data security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes input sanitization, data validation, and secure transmission via HTTPS.
9. Contact information
If you have questions about the privacy policy or wish to exercise your rights, please contact us:
COSMO Clinic Portugal, Lda.
Lisbon, Portugal
NIPC: 518708950
Email: info@cosmoclinic.pt
10. Updates to the privacy policy
This privacy policy may be updated periodically. We will inform you in advance of significant changes to the privacy policy.
Last updated: June 7, 2025